Technology Strategies
PartnerIT Managed Services
Why PartnerIT
Outsourcing
Remote Management
Hosting Alternatives
Offshoring Alternatives
Project Management
Applications & Software
IT Support
Technology Portfolio Management
Search & Staffing Services
Public & Private Education
Distribution & Logistics
Healthcare
SMB's
More

 

Key Features of the RSA ENCOMPASS Package

    Client Interface Services
  • "Expert on Call" Help Desk
  • On-Site Support & Quality Control
  • Vendor Management & Issue Resolutions
  • Client Dashboards
    Critical Infrastructure
  • Infrastructure Assessment
  • Pro-Active Server & Network Monitoring
  • Server Maintenance & Patch Management
  • Server Health Check
  • Rapid Diagnosis & Resolution
  • Data Backup Administration
    Security & Vulnerability Management
  • Firewall Support
  • Active Directory Administration
  • Access & Security Administration
  • "Technology Health Check" Virus Definition & Prevention
    Applications & Employee Productivity
  • Desktop Maintenance & Patch Management
  • File & Print Services
  • Client Hosted Exchange Services
  • Blackberry & Mobile Device Support

When it comes to technology, small and medium-sized businesses often get the short end of the stick. You need the same support and sophistication as big business....but you need it at a fraction of the cost.

PartnerIT ENCOMPASSSM
Top Tier Talent & Resources for Supporting Your Technology

That's where RSA comes in. ENCOMPASS is our comprehensive, cost effective service solution created especially for smaller businesses. You'll have the incredible talent of top subject experts, phone and email support, technology forecasting, and more-all efficiently managed from our Network Operations Center.

At the same time, managed services have been embraced by large corporations who believe outsourcing / offshoring is a means to achieve reduced technology costs.

Align your Business Needs and Current Infrastructure

We begin every engagement with RSA's Business Value Assessment (BVA) methodology The BVA process assesses the full scope of your IT capabilities and related investments. The result is an outline of the best ways to use your technology to meet company needs.

Limit Downtime with a Protocol for Alert Conditions

A key component of the ENCOMPASS package is RSA's Infrastructure Monitoring and Asset Management service. This delivers the peace of mind that comes from knowing that you have a protocol in place to respond to alert conditions and limit your business downtime. We monitor the accessibility of your system 24/7 and handle your mission critical tasks with complete familiarity.

Stay ahead of Problems with Technology Health Checks

Why spend your time downloading patches and virus protection when you have other pressing decisions to make about the health of your company? RSA's Technology Health Check makes sure virus definitions, Windows patches and critical fixes are verified, up-to-date, and installed on your systems.

 

Delivering talent and trust at its greatest bandwidth. . . rely on RSA.

 
Copyright © 2008 RSA, Houston, Texas. All rights reserved.
Terms of Use | Privacy Policy | Trademarks | Locations