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Delivering goods and services on time and providing the best customer service in the industry defines Eagle Global Logistics (EGL). When they need to fill open positions, just as in their day-to-day business, delays are unacceptable. For over six years, EGL has relied on RSA to deliver the "right" candidates with the experience, skills, and values to become part of EGL's global team - right on schedule...
Eagle Global Logistics is a Houston-based industry leader in global logistics and supply-chain management. EGL is responsible for delivering freight to many of the world's largest and vital businesses. EGL's business is driven by the calendar and the clock. Time is money, not only for EGL but for their customers as well. Despite the obvious operational pressures of their business, EGL is committed to each and every customer's satisfaction. EGL's slogan "Your success is personal to us," clearly articulates how they do business.
This commitment to operational excellence and personalized customer service defines the fast-paced business operations of EGL Eagle Global Logistics. When EGL looks to resourcing technology projects and infrastructure support, they look to companies that provide personalized services, shared values and immediate results. Every position opening must be filled quickly in order to ensure a department's service level does not decline. Managers look for candidates with demonstrated skills and a commitment to customer satisfaction. By building a strong relationship with EGL's hiring managers, RSA's account manager has gained an understanding of EGL's commitment to quality, management style, work ethics and working environment. With this knowledge, RSA is able to present candidates that are a "fit" for each and every interview.
"My RSA account manager understands the pressures and pace of my job. I don't have time for frequent sales calls or frivolous conversation. When I have an open position, I call RSA first. I know that my account manager will immediately address my requirements and present only qualified, work-ready candidates, saving me valuable time and giving me peace of mind."
Becky Bingham - IT Support Center Manager, EGL Eagle Global Logistics
RSA has added over 50 people to the EGL Global Team. Each of these individuals not only met the required technical experience and skills but also demonstrated that they were:
Adaptable Customer Service Focused Dedicated to Quality Professional Reliable Resourceful Team Players
From Oracle Functional Specialists to Service Desk Specialists to Network Administrators, EGL can count on RSA for the very "best" candidates and service.
"RSA and my account manager simplify my hiring process and consistently provide me with candidates that satisfy my requirements and fit right into my team."
Mark Hegemeyer, IT Manager, EGL Eagle Global Logistics
EGL has found that RSA's Contract-to-Hire model works best for their operations. RSA provides the screening and employs the candidate, enabling an immediate start. EGL gains a low-risk trial period with each person and eliminates the wait for personnel processing.
Many recruiting and staffing firms can find people to fill a job opening. RSA looks at each client as a business partner and fills their positions with people who become part of the client's team. At RSA, we fit people to projects; not projects to "available" people.
EGL is just one example of RSA's extensive Workforce/Workplace Services; click here to learn more >>
. . . rely on RSA.
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